Shipping policy

SHIPPING POLICY

Thank you for shopping with LUXEVANE.

Order Processing

Orders are processed after payment has been successfully confirmed.

Our normal processing time is:

[INSERT PROCESSING TIME — for example: 1–2 business days]

Orders placed during weekends or public holidays may be processed on the next business day.

Shipping Destinations

LUXEVANE currently ships to:

[INSERT COUNTRIES YOU SHIP TO]

Some perfumes and fragrances contain alcohol and may therefore be subject to carrier or international transport restrictions.

For this reason, certain products may not be available for delivery to every destination.

Shipping Costs

Shipping costs will be shown during checkout before the customer completes payment.

Any free-shipping offer will be subject to the terms displayed on the LUXEVANE website at the time of purchase.

Estimated Delivery Times

Estimated delivery times will be displayed during checkout where available.

Typical delivery estimates:

Spain: [INSERT DELIVERY TIME]

European Union: [INSERT DELIVERY TIME]

Other destinations: [INSERT DELIVERY TIME]

Delivery times are estimates and may be affected by:

  • Carrier delays
  • Public holidays
  • Weather
  • Customs procedures
  • Transport restrictions
  • Circumstances outside our reasonable control

Order Tracking

Where tracking is available, customers will receive tracking information after their order has been dispatched.

Incorrect Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error in your delivery information, contact:

luxevane2026@gmail.com

as soon as possible.

We cannot guarantee that an address can be changed once an order has been dispatched.

Lost or Damaged Packages

If your order arrives damaged or appears to have been lost during transportation, contact:

luxevane2026@gmail.com

Please provide your order number and any available photographs, tracking information or delivery details.

We will investigate the issue and provide any remedy required under applicable law.

Customs and Import Charges

For orders delivered outside the European Union, customs duties, import taxes or other charges may apply.

Where such charges are not included in the checkout price, they may be payable by the customer or recipient according to the laws of the destination country.